Terms of Service
These Terms of Service govern your use of the Century HVAC website and your interaction with our services. By using this website, submitting a form, requesting a quote, scheduling service, or communicating with Century HVAC, you agree to these Terms.
If you do not agree, please do not use this website.
Services
Century HVAC provides HVAC services that may include heating, cooling, maintenance, repairs, tune-ups, indoor air quality solutions, emergency service, and related residential or commercial HVAC work.
Service availability may vary based on location, technician availability, system type, equipment condition, weather events, parts availability, and other factors.
Website Use
You agree to use this website only for lawful purposes. You may not use the website to:
- Submit false or misleading information
- Interfere with website security or functionality
- Attempt unauthorized access to website systems
- Copy or misuse website content
- Upload harmful code, spam, or malicious material
- Use the website in a way that violates applicable laws
Century HVAC reserves the right to restrict access to the website if misuse is suspected.
Quotes, Estimates, and Pricing
Any pricing, estimate, or quote provided through this website or other communication channels is not final until confirmed by Century HVAC.
Final pricing may depend on inspection results, system condition, parts, labor, emergency service needs, accessibility, and other job-specific requirements.
Century HVAC may update pricing, promotions, service packages, and availability at any time.
Appointments and Scheduling
Appointment requests submitted through the website are subject to confirmation. Submitting a form does not guarantee a specific appointment date or time.
We will make reasonable efforts to accommodate your preferred schedule, but availability may vary.
Emergency service may be subject to additional fees, technician availability, and location-based limitations.
Customer Responsibilities
Customers are responsible for providing accurate contact information, service details, and property access.
Before a scheduled service, customers should ensure that technicians can safely access HVAC equipment, electrical panels, mechanical rooms, thermostats, and other relevant areas.
Century HVAC may refuse or reschedule service if conditions are unsafe, access is restricted, or required information is inaccurate.
Maintenance Plans
Maintenance plan benefits, pricing, discounts, and inclusions may vary depending on the selected plan and service area.
Maintenance plans may be subject to separate terms, renewal conditions, exclusions, cancellation rules, and eligibility requirements.
Discounts may not apply to all services, parts, emergency fees, diagnostic fees, or previously completed work unless specifically stated.
Payments
Payment terms will be provided at the time of service, estimate approval, invoice, or agreement.
Century HVAC may require deposits, upfront payments, or full payment upon completion depending on the service type.
Late payments, declined payments, or unpaid invoices may result in additional fees, collection activity, or suspension of future services where permitted by law.
Warranties and Guarantees
Any warranties on parts, labor, equipment, or workmanship will be described in the applicable invoice, service agreement, manufacturer documentation, or written warranty terms.
Manufacturer warranties are subject to the manufacturer’s rules, registration requirements, exclusions, and limitations.
Century HVAC does not guarantee that website content alone will diagnose or resolve HVAC issues.
Cancellations and Rescheduling
If you need to cancel or reschedule an appointment, please contact us as soon as possible.
Century HVAC may reschedule appointments due to weather, emergencies, technician availability, safety concerns, parts delays, or circumstances outside our control.
Cancellation fees may apply where stated in a separate service agreement or appointment policy.
Website Content
All website content is provided for general informational purposes. We try to keep information accurate, but we do not guarantee that all content is current, complete, or error-free.
Century HVAC may update, remove, or change website content at any time without notice.
Limitation of Liability
To the fullest extent permitted by law, Century HVAC is not liable for damages arising from website use, website errors, service delays, third-party links, technical issues, or reliance on general website content.
Nothing in these Terms limits any rights you may have under applicable consumer protection laws.
Third-Party Services
We may use third-party providers for payments, scheduling, analytics, maps, forms, advertising, or communication. Your use of third-party services may be subject to their own terms and privacy policies.
Century HVAC is not responsible for third-party websites, platforms, or services.
Changes to These Terms
Century HVAC may update these Terms of Service at any time. Updated terms will be posted on this page. Your continued use of the website after changes are posted means you accept the updated Terms.
Contact Us
If you have questions about these Terms of Service, please contact Century HVAC through the contact form or contact information listed on our website.